Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Introduction

ShotClock ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for tracking GLP-1 medications, peptide therapies, and related health data.

By using ShotClock, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Health Information You Provide

When you use ShotClock, you may voluntarily provide the following types of health-related information:

  • Medication Data: Information about your GLP-1 medications (e.g., Ozempic, Wegovy, Mounjaro, Zepbound) and peptide therapies (e.g., BPC-157, TB-500, Ipamorelin, CJC-1295), including names, dosages, injection schedules, and refill information
  • Injection Records: Date, time, body location, dose amount, and notes about each injection
  • Weight Tracking: Weight measurements and progress over time
  • Side Effects: Any side effects or symptoms you choose to log
  • Progress Photos: Optional photos you take to track your progress
  • Health Metrics: Blood sugar levels, blood pressure, or other health indicators you choose to track

Technical Information

We automatically collect certain information about your device and app usage:

  • Device Information: Device type, operating system version, unique device identifiers
  • Usage Data: Features used, frequency of use, performance metrics, and crash reports
  • Log Data: IP address (anonymized), app version, and error logs

Information We Do NOT Collect

  • We do NOT collect your name, email address, or other personally identifiable information unless you explicitly provide it for support purposes
  • We do NOT access your contacts, location data, or other apps on your device
  • We do NOT use tracking technologies or advertising identifiers

How We Store Your Data

Local Storage

All your health data is stored locally on your device using encrypted storage mechanisms:

  • Data is encrypted using industry-standard AES-256 encryption
  • Your data remains on your device and under your control
  • Photos are stored in your device's secure storage area
  • No health data is transmitted to our servers without your explicit consent

Optional Cloud Backup

If you choose to enable cloud backup:

  • Data is encrypted end-to-end before transmission
  • Stored on HIPAA-compliant secure servers
  • You can delete cloud backups at any time
  • Cloud backup is entirely optional and disabled by default

How We Use Your Information

We use the information we collect solely to provide and improve the ShotClock app:

  • Display your medication schedule and reminders
  • Generate charts and analytics about your progress
  • Create exportable reports for your healthcare provider
  • Provide personalized insights based on your data patterns
  • Improve app performance and fix bugs
  • Respond to your support requests

Data Sharing and Disclosure

We NEVER sell, rent, or share your health information with third parties for marketing or advertising purposes.

We may share your information only in these limited circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information
  • Healthcare Providers: When you choose to export and share reports with your medical team
  • Legal Requirements: If required by law, subpoena, or court order
  • Protection of Rights: To protect the rights, property, or safety of ShotClock, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (your data protection rights will be maintained)

HIPAA Compliance

ShotClock is designed with HIPAA compliance in mind:

  • We implement administrative, physical, and technical safeguards
  • All data transmission uses TLS 1.3 or higher encryption
  • Access controls and audit logs are maintained
  • Regular security assessments are conducted
  • Staff receives privacy and security training

Note: ShotClock is not a "covered entity" under HIPAA but voluntarily follows HIPAA security standards to protect your health information.

Your Rights and Choices

You have complete control over your data:

  • Access: View all data stored in the app at any time
  • Export: Download your data in standard formats (PDF, CSV, JSON)
  • Correction: Edit or update any information you've entered
  • Deletion: Delete specific records or all your data permanently
  • Portability: Transfer your data to another service
  • Opt-out: Disable any optional features like analytics or cloud backup

To exercise these rights, use the settings within the app or contact us at privacy@trackglp1.com

Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • Biometric authentication support (Face ID/Touch ID)
  • Automatic session timeouts
  • Regular security audits and updates
  • Secure coding practices and vulnerability testing

However, no method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

ShotClock is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your data remains on your device and is not transferred internationally unless you explicitly enable cloud backup. If you enable cloud backup, your encrypted data may be stored on servers in the United States, which may have different data protection laws than your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an in-app notification for material changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of your personal information
  • Equal service and price, even if you exercise your privacy rights

ShotClock does not sell personal information to third parties.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your information
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent